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Description of BridgeTrak Help Desk Software 5.5:
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.
Supported OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP System Req: Pentium Processor 500mhz+, 128MB RAM, 60mb - Microsoft operating system: Windows 9x/ME/NT/2000/XP.
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